Publisher Square Enix and developer People Can Fly are preparing an “appreciate package” for players for problems with Outriders servers. The popular looter shooter, a few days after its release, due to problems, reached a point where players could not even connect.

“After working on Outriders for more than five years, we were as disappointed as you that the launch weekend did not go as planned,” a Square Enix rep said in a post on the Outriders subreddit.

If everything goes according to plan, everyone who plays between March 31 and Sunday, April 11 – meaning you still have time to start the game and qualify – will receive a “level-appropriate” Legendary weapon and Titanium bundle, as well as the aptly named emote Frustration, which ironically doesn’t work right now. “The irony here was not intentional but is fitting,” the devs say.

Outriders Community Appreciation Package:

After working on Outriders for more than five years, we were as disappointed as you that the launch weekend did not go as planned. We ran into connectivity issues, which we have explained in full here.Throughout all of this we really appreciated all your messages of support and encouragement and they helped us power through and improve the situation.We would like to thank each and every one of you. Beyond just saying it, however, we would like to confirm that we are working on a small “appreciation package” for our launch window players. We are still working through the exact details of it, but our intentions are as follows:

All players who played between March 31st and April 11th (UTC timezones) are eligible
Any players outside the above window, but for whom we will have performed an automatic inventory wipe restoration are also eligible
Your highest leveled character will receive:
A level appropriate Legendary Weapon
A level appropriate amount of Titanium
The emote “Frustration”, which is otherwise unobtainable at this moment in time. The irony here was not intentional but is fitting.

Apart from that, People Can Fly is preparing a first big update for Outriders, in order to bring some stability to the title. According to the development team, this update will correct many of the crashes that players are currently experiencing. A small but important change is that now the default matchmaking will be closed and not open, so that unknown players do not enter the game, if the player does not want it, something that will help the time that matchmaking needs to put players in the game. Finally, there will be changes in the balance, with the most important nerfs in Trickster, Technomancer and Pyromancer.

“We are confident that these fixes will address the majority of crashes reported, as there are only a handful of root causes but the crashes they generate appear in a number of places,” People Can Fly said.

Of note, the patch will change the default matchmaking setting from “Open” to “Closed”, which should help prevent randoms from popping into your solo game uninvited.

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